The Federal Fair Credit Billing Act requires us to provide you with a statement of your billing rights, as written below. The language is clearly drafted to pertain to the usual "arm's length" relationship between the billing entity and the customer. The legal statements are mutually binding; however, you are urged to resolve problems or concerns through communication with your Student Account Counselor.
We have provided information regarding your tuition and fees statement, methods of paying your bill, payment due dates, and what to do if you suspect there is an error on your bill. Please consider time constraints, deadlines, and procedures with regard to these rights.
Notification of tuition bills will be sent to your Lesley email address requesting that you log onto your LOIS (Lesley Online Information System) account at www.lesley.edu/LOIS.
You may pay your bill by credit card, paper check, or ACH/electronic check.
To be in good standing at Lesley, you must meet your financial obligations with the Student Accounts Office by these due dates.
Students who have not met their financial obligations to the University will not be allowed to register for additional courses. Grades, transcripts, and diplomas will be withheld from students whose accounts show overdue balances. Late Payment Fees are assessed to all student accounts not paid in full by the due date indicated, not enrolled in a payment plan, or not fully covered by financial aid.
It is the student's responsibility to ensure the Student Accounts Office has the correct email and billing address. Students may update their billing address at email@example.com or 800.999.1959 extension 8760.
If you need more information about a transaction on your bill, email us at firstname.lastname@example.org. We must hear from you no later than 60 days after the date of the first bill on which the error or problem appeared. You may telephone us, but doing so will not preserve your rights.
In your email include the following information:
Frequently Asked Questions
Health Insurance Info
Tuition and Fees