PHYSICAL PLANT AND WORK ORDER REQUEST SYSTEM

Physical Plant services are located at 33 1/2 Mellen Street (Doble Campus). Physical Plant personnel can be reached at 617.349.8881. Physical Plant Director is Robert Baker.

Winter Break Hours of Operation:

• Friday December 23, 2011 -OPEN 9am -12noon
• Monday December 26, 2011 - CLOSED
• Tuesday December 27, 2011 -Thursday December 29, 2011 -OPEN 9am-5:30pm
• Friday December 30, 2011 -OPEN 9am -12noon
• Monday January 2, 2012 - CLOSED
• Tuesday January 3, 2012 - Return to regular business hours.

Physical Plant Work Service Requests for all Cambridge and Boston Campuses.

For all campuses (Doble, Porter, Brattle, Boston), any requests for painting, maintenance, furniture/office moves, new keys, carpentry, landscaping, etc. on each of the campuses should be made directly to Physical Plant via the new Operations work order request system.

Lesley University's web based Operations work order request system, School Dude, is now available to ALL Lesley community members (Faculty, Staff and Students). If you have not done so already, please review the User's Manual [pdf] with instructions on creating your user account, plus instructions on creating/requesting a work order. The direct link to the new system is www.myschoolbuilding.com

School Dude is a web based tool which will help the user simplify the creation and management of work order requests, progress reports and historical records. By transitioning to a newer, enhanced web based model for placing work orders, we are able to:

• Expand user accessibility to all Lesley Community members
• Provide better response action for requests
• Provide improved communication to the user regarding progress of each individual work order request
• Improve ongoing maintenance and repair records on all of our buildings
• Allow Operations personnel to work more quickly and efficiently
• Provide a much more efficient and user friendly system for all
• Availability to add up to two attachments to each work order. (e.g. room layout diagrams for special events and other functions)

Note: All non-emergency requests must be submitted through School Dude.

Emergency Work Requests - In the event of an emergency work request, call Plant Operations at 617.349.8881 between the hours of 9:00am – 5:30pm Monday -Friday. Before 9:00am or after 5:30pm, Monday-Friday and on weekends and holidays, they should call Public Safety at 617.349.8888.

Examples of emergency work order requests are as follows:

• Water and or plumbing systems leaks or overflows,
• Fire alarms sounding,
• Carbon monoxide detector alerts,
• Power outages,
• Noxious odors such as gas,
• Door alarms and doors not locking.
• If you require a response within 5 minutes, consider this an emergency!
• For further information on emergency response procedures, please refer to http://lesley.edu/security/emergency_guide_oncampus.html

SETTING UP YOUR ACCOUNT

Please see User's Manual [pdf] for step by step instructions on setting up your account and requesting a work order.

If you have any questions or issues in setting up your accounts, please notify either Dominic Smith dsmith21@lesley.edu X8322 or Sue Wisniewski at swisniew@lesley.edu X8829