Student Accounts Office

Payment options

Notification of tuition bills will be sent to your Lesley email address requesting that you log onto your LOIS (Lesley Online Information System) account at www.lesley.edu/LOIS. Your tuition and fee charges can be paid online with an American Express, Discover, MasterCard, or VISA credit card. Checks should be made payable to Lesley University and include the student's full name and Lesley ID Number to ensure proper application to the student account. It is the student's responsibility to ensure payments are made by the payment due date for each semester. Please allow at least ten business days for payments mailed to the university to avoid late payment fees.

 

Payment Due Dates

In order to be in good standing at Lesley, you must meet your financial obligations with the Student Accounts Office by the due dates of August 15 (fall semester), January 15 (spring semester), and May 15 (summer semester).

Off Campus: Because off campus cohort courses start throughout the semester, student account statements are sent on a monthly basis and due within thirty days of the invoice date unless otherwise noted. It is the student’s responsibility to ensure payments are made by the payment due date on each statement. Payments received after the due date will result in late payment fees and holds placed on their accounts which prevent the release of grades, transcripts and diplomas.

Special Programs (i.e. MFA, LCB, Pre Residency, and PHD – Expressive Therapies): These programs may have due dates that fall out of the traditional term due dates, please refer to your student invoice for the due date indicated.

Student account statements are sent monthly and due within thirty days of the invoice date unless otherwise noted. It is the student's responsibility to ensure that full payment and/or documentation for payment in full is received by the Student Accounts Office prior to the payment due date regardless of when you register for classes. Payments received after the due date will result in Student Account Holds and late payment fees.

Students who reside in on campus housing will not be permitted to receive their room keys until their student account is paid in full, on a payment plan or has financial aid that covers the balance due in full.

If your student account is not paid in full, on a payment plan for the balance due, or does not have financial aid that will cover the balance in full, a student account hold will be placed on your student account. A student account hold will:

  • Initiate monthly late payment fees
  • Deny access to the residence halls
  • Prohibit the release of grades and transcripts
  • Prohibit future registrations
  • Prohibit the release of diplomas

How to Make a Payment

Lesley University accepts credit card payments online, available under the "Pay My Bill" link on your LOIS account.

Checks must be made payable to Lesley University. The student's full name, student account number or social security number should appear on the check to ensure proper application to the student account. Any check drawn on a foreign bank may incur collection and/or bank fees for which the student is responsible.

Wire Transfer If paying via wire transfer, please send payment to:

Bank of America
100 West 33rd Street
New York, NY 10001

The following information must be included with the wire transfer:

Account number 51189066
Routing number 0260-0959-3
Swift number BOFAUS3N
Student's full name and Lesley ID number

Any check drawn on a foreign bank may incur collection and/or bank fees for which the student is responsible.

Pending Awarded Financial Aid is deducted from the balance on the first bill each semester. Please note that loans may be less than the pending award amount noted on the student account statement. Pending aid may require further action from the student.

The Student Accounts Office no longer accepts any cash payments. Please visit a bank to obtain a bank check prior to making payment at the Student Accounts Office.

Payment Plan Information

Tuition Management Systems (TMS) offers a flexible payment plan option that divides tuition and fees into monthly payments, each due to TMS by the 15th of the month. The plans available include: Summer Only with four payments, Fall Only and Spring Only with four, five or six payments, and an Annual Plan with nine, ten, eleven or twelve payments. Please view the Payment Plans Available [pdf] showing the dates and fees that coincide with them. Each plan requires a non-refundable enrollment fee due to TMS with the first payment. For cohort students, there are plans that coincide with the start dates of your courses. View the Cohort Payment Plans [pdf] for help in choosing which plan is right for you.

TMS plans can only be established according to the time frame of the particular plan chosen. For example, a fall semester payment plan is for only the fall semester charges. TMS payment plans cannot be established for past due balances. This plan will only be approved for current tuition charges.

TMS accepts personal checks or money orders, payable to Tuition Management Systems. Monthly payments can be made by Discover, MasterCard, or American Express for an additional convenience fee. Visa is not accepted for monthly payments. The enrollment fee can be paid with American Express, Discover, MasterCard, or Visa.

To enroll, visit the TMS website or call a TMS Education Payment Partner at 800.722.4867. For more information, contact the Student Accounts Office at 617.349.8760 or email studentaccounts@lesley.edu.

Important Payment Plan Notes:

  • All payment plans must be completed one month prior to the student’s graduation date.
  • Student account statements are emailed to students who are enrolled in a TMS payment plan in the months of July, August, December, January, April and May for review of their University charges and/or credits. The student account statement can also be viewed online at www.lesley.edu/LOIS.
  • Students who have defaulted on their TMS payment plans due to non-payment in the past will not be eligible to enroll in a payment plan again at the University.
  • View the TMS Tip Sheet [pdf] for more information regarding payment plans.
  • If a student on a payment plan with Tuition Management Systems (TMS) later receives enough financial aid to create a credit on the student account, the student must cancel the TMS payment plan directly with TMS in order for the refund to be mailed in a timely manner. Students on a TMS plan will not have their credit balance refunded to them if they have an active TMS payment plan. If the refund is created by a TMS plan payment, the refund will be mailed to the payer of the TMS account.

Federal and Private Loan Information

Federal Loans: If federal student, Parent PLUS or Grad PLUS loans make up all or part of your payment, these funds will appear on your invoice as pending items. Pending items reflect anticipated amounts, and they are subject to change. If federal loans do not appear on your invoice as credits or pending items, it may indicate that certain requirements for these loans have not been completed an you should contact the Office of Financial Aid at 617.349.8581 or email finaid@lesley.edu. Students can also check their financial aid application and award status on LOIS at www.lesley.edu/LOIS.

Private Loans: If you are applying for private education loans and the amount of the loan does not appear on your invoice as pending, the loan(s) may require further action on your part. This action must be completed prior to the payment due date to avoid late payment fees. if you are receiving any type of loan, it is important to complete all requirements as early as possible to ensure timely posting of your loan.

Vouchers

University vouchers may be submitted to the Student Accounts Office to pay for tuition charges. The original voucher must be submitted by the last date of the add/drop period each semester. Vouchers will be applied to your student account by the billing due date or as they are received prior to the add/drop date. Half vouchers are equivalent to one half of the cost of one three-credit course. The value of a half voucher is one and one half credits. Full vouchers may be used to pay for up to three credits of tuition charges for a course.

Vouchers may be used for tuition charges only. Fees, such as registration, materials, field experience, etc. must be paid in full by the person using the voucher at the time of registration. Payment of items such as registration and materials fees is the responsibility of the student. Cash refunds are not given for a voucher used for a course which is canceled or filled; the person using the voucher may substitute another course offered during the same semester.

Only one full voucher or two half vouchers may be used per semester. Retroactive credits will not be processed and are non-refundable. Discounts may not be combined.

Vouchers may be considered income. Students should check with a tax consultant regarding vouchers as compensation from the University.

Refer to the reverse side of the actual voucher [pdf] for more detailed information regarding voucher policies. Policies are subject to change.

Dividends

Approved dividends will be forwarded to the Office of Financial Aid and will be considered pending financial aid. After the add/drop period established by the University has ended, the dividend award will be posted to the student account.

Sponsored Billing

If an outside agency or employer has agreed to pay all or part of a student's tuition and/or fees, billing authorization (purchase order) from the third party must be submitted to the Student Accounts Office prior to the payment deadline. The Student Accounts Office will then bill the agency for the amount they have agreed to pay. Any remaining balance will be billed to the student and is due prior to the payment due date.

Your sponsorship letter must:

  • Be typed on company letterhead
  • Include an authorized signature (not that of the student)
  • Include dates of sponsorship
  • Include which items will be paid (i.e. tuition and fees)
  • State that Lesley University must directly invoice the sponsoring agency
  • Include a billing address

Sponsorship cannot be contingent upon grades. Please retain a copy of your sponsorship letters as you may be held responsible for tuition and fees if an authorization has expired or is invalid for any reason.

Tuition Remission (Lesley Employees Only)

If you are eligible for tuition remission, you must complete your tuition remission form and submit it to Human Resources for approval prior to the billing due date for each term. Approved tuition remission will be credited to the student account during the invoicing timeline for each term and at the time of registration through the add/drop period. See Billing Practices for more information. Tuition remission covers the cost of tuition only. Employees must pay all registration and non-tuition class fees by the bill due date. Past due balances are subject to late payment fees and student account holds which will prevent future registrations and the release of grades and transcripts.

For more specific information on tuition remission, please visit the Human Resources Website.

Tuition Reimbursement

Students who are expecting tuition reimbursement from their employer(s) are responsible for payment in full within thirty days of the invoice date unless otherwise noted. It is the student's responsibility to ensure payments are made by the payment due date on each statement. Payments received after the due date will result in late payment fees.

Monthly Late Payment Fees

If you fail to meet the payment due date, your student account will be assessed monthly late payment fees until your balance is settled. The monthly late payment fee amount is $100.00. If you have an inquiry regarding a late payment fee, please submit written correspondence detailing your dispute to:

Lesley University
Student Accounts Office
29 Everett Street
Cambridge, MA 02138

Disputes via email should be sent to: studentaccounts@lesley.edu.

Please provide the following information in your correspondence:

  • Your name and student identification number
  • The circumstances that you wish to be reviewed

Please note that late payment fee disputes will be considered for review for the current semester only. Late payment fee disputes from past semesters will not be considered.

Suggestions for Avoiding Monthly Late Payment Fees

  • It is your responsibility to view your student account online or request a verbal estimate from the Student Accounts Office in order to complete payment/settlement before the payment due date. The student is responsible for updating their email address, billing address, and phone number with the Student Accounts Office (The Change of Name/Address Form [pdf]).
  • If you are appealing your financial aid decision or if your financial aid award is not complete, you must settle your student account in full by the payment due date.
  • If you make changes to your enrollment status (i.e.: adding/dropping courses) after you receive your student account invoice, view your student account online or contact the Student Accounts Office to discuss how the changes will effect your balance due.
  • If you have established a payment plan through Tuition Management Systems, please review your student account online to be sure your payment plan covers the full balance due.

Notice Regarding Indebtedness

Students who have not met their financial obligations to the University will not be allowed to register for additional courses until the balance is paid in full. Grades, transcripts and diplomas will be withheld from students whose accounts show overdue balances. Late payment fees will also be assessed. Students experiencing financial difficulties should contact the Student Accounts Office as soon as possible to review the payment options available.

If the unpaid balance is turned over to an outside collection agency or attorney, the student will be required to pay all reasonable collections costs incurred while trying to collect the balance owed, including reasonable attorney's fees to the extent permitted by law. All student accounts turned over for further collection activity will be reported to all major credit bureaus.

Refunds of Credit Balances

Overpayment, scholarship credits, adjustments and financial aid payments may result in a credit balance on the student account. If an account indicates a credit balance, it will be refunded to the student. Federal Stafford Loan and private loan payments resulting in a credit balance will be refunded within 10 – 14 days of the date the credit appears on the student account. Credits resulting from a Federal Parent PLUS Loan will be refunded to the parent listed as the borrower.

Credit balances will be first refunded to a credit card and then any additional credit (financial aid and check payments) will be refunded via a paper check. All student account refund checks will be mailed to the billing address indicated on your student account. If you need to update your billing address, email the Student Accounts Office at studentaccounts@lesley.edu.

 
updated 01/23/12 | 12:20 PM