Document Delivery and Interlibrary Loan
Document Delivery and Interlibrary Loan
BEFORE You Place a Request
- Check the FLO
Catalog to see if the item is available at one of the Lesley University
libraries..
- Check the Journals
List to see if an article is available fulltext online from one of the
databases to which the Lesley University Library subscribe.
ILLiad Request Forms
Logon to ILLiad.
Important: All required fields on the forms must be completed
as thoroughly as possible. If you would like assistance filling out a form,
contact a reference librarian at Ask-a-Librarian
or the Interlibrary Loan Office.
Plan ahead to allow for the time it will
take to receive the materials requested. If you are in a hurry, a reference
librarian or staff in the Interlibrary Loan Office can help you find the
material at a
nearby library or find comparable sources available at the Lesley University
Library.
Frequently Asked Questions (FAQ)
What is Interlibrary Loan and who can use it?
ILL is a service that allows users to request that books, journal articles,
dissertations or non-print media not available at the university libraries
be borrowed from other libraries. This service is provided to current
members of the Lesley University community – administrators, faculty,
staff and students.
How can I request items?
- Check the FLO catalog to
see if the book is available at either of the Lesley University Library
or from another library
in our consortium. [Click
here to learn more about FLO].
- Check the Journals List to see if an article is
available fulltext online.
- The Massachusetts Virtual Catalog allows Lesley
University patrons to search the catalogs of academic and public libraries
within MA and to place
their
own requests for books, audio and video items. [Click here to get
more information about using the Virtual Catalog] This method is often
faster
than traditional
ILL.
- Lesley University library use a system called ILLiad for Interlibrary
Loan requests. First time users will be asked to register for the
service by providing contact information, their Lesley University I.D.
number
and indicating
which of the university libraries they prefer as a pick up location.
What
items can be requested?
- Items not owned by the Lesley University Library.
- Items owned by the Lesley
University Library that are declared “Lost” or “Missing”
- Dissertations/theses
from other universities
- Audio and video titles (through the Virtual Catalog
or ILL only, NOT FLO)
What items can’t be requested?
- Items that are charged out to another
patron
- Entire issues or volumes of journals
- Items from the Reference or Reserve
collections. Sometimes these items can be requested from other libraries
in FLO
- Certain items are more difficult to borrow because many libraries
do not lend audiovisual materials, rare books, reference
books, or textbooks. If you
would like to attempt to obtain these items, please request
them early in your research process to allow more time
How many
items can
I request?
To ensure that all requesters have an equal opportunity
to have their requests processed during periods of heavy
load,
the library
guarantees
to process
everyone's first five requests and then all additional
requests in turn until all requests are processed.
How long will it take to
get the item?
If it is coming through FLO, usually within 5 business
days.
If it is coming through the Virtual Catalog,
usually within 2 weeks.
Interlibrary Loan - The amount of
time varies widely,
from 3 days to 2 weeks or more.
Each ILL request is sent to a string of up to 5
lending institutions. Each institution has up to 4 business
days to respond (weekends
and holidays excluded) to the request. A request
could therefore take
up to 31 calendar
days to move through an entire string.
How will I receive
and return the item?
Articles and chapters will be available in your ILLiad
account when they have been received.
Items other
than articles and
chapters must
be picked
up at
Sherrill
or AIB Library. We will contact you
via email when the requested item arrives. Items
must be picked up and returned to that library
by the due date.
Some rare books, research materials and all
microfilm/fiche
must
be used in the
library. Sometimes,
it is permissible to make copies of the material
to keep. You will be contacted when the item arrives
in the library.
Can I renew the item?
FLO items - Renewals vary depending on the policy
of each FLO library. Please log on to your
FLO library account to request
a renewal.
If your renewal does
not go through and you would like further clarification,
please contact the Circulation Desk, libcirc@lesley.edu
or 617.349.8850.
For the AIB
Circulation Desk call 617.585.6670 or email
aibcirc@lesley.edu . Overdue fines will
accrue
on overdue items and are set by the owning
library.
Virtual Catalog items are not renewable.
Interlibrary
Loan - RENEWALS MUST BE REQUESTED BEFORE
THE DUE DATE. Renewals
vary
depending
on the policy
of each
lending library. In order to renew an
item, log on to your ILLiad account . Some
libraries renew for a short period of time
and some will
not allow renewals.
Be prepared
to return
the item right
away if a renewal is not granted. Overdue
fines also accrue on Interlibrary Loan Materials,
$0.10 per
day/book.
Contact information for other questions
Stephanie Nelson
Interlibrary Loan Supervisor
sfox1@lesley.edu
617-349-8838
Talia Grace
Library Assistant for Access Services
tgrace@lesley.edu
617-349-8839
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